1. Agreement to These Terms; How You Accept

1.1 Parties. These Terms and Conditions, together with all documents expressly incorporated by reference (collectively, the "Terms"), form a legally binding agreement between you ("you", "your", or the "User") and Appsgenx, Inc, a For Profit Corporation organized under the laws of the State of Wyoming, USA (the "Company", "we", "us", or "our"), governing your access to and use of the "Save Pickles" mobile game application, any browser-based version, and all related content, features, updates, websites, and services we make available (collectively, the "Service" or the "App").

1.2 The Service in brief. Save Pickles is a casual match-3 puzzle game with an animal-rescue theme. It is distributed primarily through the Apple App Store and the Google Play Store as a natively wrapped web application, and may also be offered as a browser-playable version. The Service offers optional in-app purchases, an optional auto-renewing subscription, and optional social features described in these Terms.

1.3 Acceptance. By downloading, installing, accessing, launching, or using the Service — including by tapping a button labeled "Play," "Continue," "I Agree," "Accept," or similar, by creating an account, by playing as a guest, or by making a purchase — you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, you must not access or use the Service, and you should delete the App.

1.4 Presentation of the Terms; clickwrap. We present these Terms so that a reasonable person is placed on notice of them before assenting, and we require an affirmative action to accept (for example, tapping "I Agree"). Your continued use of the Service after any acceptance prompt constitutes ongoing acceptance of the then-current Terms.

1.5 Additional terms. Certain features, events, promotions, competitions, or beta programs may have supplemental terms presented to you at the time of participation. Those supplemental terms are incorporated into these Terms for the relevant feature and, in the event of a conflict, control over these Terms solely with respect to that feature.

1.6 Platform terms also apply. Your download and use of the App are additionally governed by the terms of the app marketplace through which you obtained it (Apple App Store or Google Play), and any purchases are additionally governed by the payment terms of that marketplace and, where applicable, our subscription-management processor. See Sections 9–12 and Appendices 1–2.

1.7 Language. These Terms may be provided in translation for convenience. Unless applicable law provides otherwise, the the State of Wyoming, USA English-language version controls in the event of any inconsistency; where local law requires the local-language version to prevail, it prevails to the extent required.

2. Definitions

In these Terms, capitalized terms have the meanings given below or where first defined in the text. The singular includes the plural and vice versa; "including" means "including without limitation."

• "Account" — an optional registered account created via email/password, Sign in with Apple, or Sign in with Google.
• "App / Service" — defined in Section 1.1.
• "Care Package" — a Clan feature by which members may gift consumable virtual items (such as extra Lives) to one another, subject to Section 16.
• "Clan" — an in-game group of Users organized around cooperative or competitive play, with one or more leaders holding limited moderation powers.
• "Coins" — the in-game virtual currency, purchasable with real money and/or earned in play, subject to Section 8.
• "Consumable" — a Virtual Item intended to be depleted through use (for example, boosters, extra Lives, and gifted Lives).
• "Content" — all text, graphics, audio, art, code, level designs, and other materials that make up the Service.
• "Guest Play" — using the Service without registering an Account, as described in Section 6.
• "IAP" — an in-app purchase processed through the applicable Platform.
• "Lives" — a Consumable that permits attempts at levels; may be replenished over time, purchased, or gifted.
• "Platform" / "Platform Provider" — Apple Inc. (for the Apple App Store / iOS) or Google LLC (for Google Play / Android), and any successor marketplace through which the App is distributed.
• "Save Pickles Plus" — the optional auto-renewing subscription offering, in monthly and annual tiers, described in Section 10.
• "Subscription" — a Save Pickles Plus subscription.
• "UGC" / "User Content" — any content a User submits, selects, or transmits through the Service, including display names, Clan names, and selections from pre-written ("canned") chat, subject to Section 15.
• "Virtual Item" — any Coins, Consumable, booster, Life, cosmetic, or other digital item made available within the Service. Virtual Items are licensed, not sold or owned; see Section 8.
• "you" / "User" — any person who accesses or uses the Service, and, where the User is a minor, the parent or legal guardian who consents to and supervises that use (see Section 3).
• "Affiliate" — any entity that controls, is controlled by, or is under common control with the Company, where "control" means ownership of more than 50% of voting interests or the power to direct management.
• "Booster" — a Consumable that provides an in-level advantage (for example, an extra move, a bomb, or a hint), obtained through gameplay, purchase, or promotion.
• "Chargeback" — a reversal of a payment initiated by you with your bank, card issuer, or the Platform, rather than through our or the Platform's refund process.
• "Code of Conduct" / "Community Guidelines" — the behavioral rules set out in Section 14, as supplemented by in-app guidance.
• "Directed Canned Message" — a pre-written message that a User may send to a specific other User or Clan member, selected from an approved list rather than typed freely.
• "Enforcement Action" — any measure we take under Section 18, ranging from a warning to a permanent ban and forfeiture.
• "Family Sharing" / "Family Link" — the Platform features (Apple Family Sharing; Google Family Link) that allow account sharing, purchase approval, and parental controls within a family group.
• "Free Trial" — a time-limited period during which Save Pickles Plus benefits are provided at no charge before the subscription converts to a paid, auto-renewing subscription (Section 11.5).
• "Leaderboard" — any ranking of Users or Clans by score, progress, or event performance (Section 16.5).
• "Notice of Dispute" — the written notice a party must send to begin the informal dispute-resolution process (Section 25.2).
• "Promotional Grant" — Coins or Virtual Items provided free of charge as part of a promotion, bonus, gift, reward, or goodwill gesture (Section 8.8).
• "Privacy Policy" — the Company's privacy policy for the Service, incorporated into these Terms by reference.
• "Restore Purchases" — the Platform function that re-associates previously purchased non-consumable entitlements with your Platform account (Section 6.3).
• "Service Sunset" / "Wind-Down" — the permanent discontinuation of the entire Service or a material feature, governed by Sections 8.12 and 28.5.
• "Supplemental Terms" — additional terms presented for specific features, events, competitions, promotions, or beta programs (Section 1.5).

3. Eligibility, Age Requirements & Parental Consent

3.1 Minimum age. The Service is intended for a general adult audience. You must be at least 13 years old (or the higher minimum "digital consent" age required by the law of your country or region — for example, 14, 15, or 16 in certain jurisdictions) to use the Service. The Service is not directed to, and we do not knowingly permit use by, children under 13 (or the higher applicable minimum). If you are below the applicable minimum age, do not use the Service.

3.2 Minors between 13 and the age of majority. If you are at least 13 (or the higher applicable minimum) but under the age of legal majority in your jurisdiction, you may use the Service only with the consent, and under the supervision, of a parent or legal guardian who agrees to be bound by these Terms on your behalf and on their own behalf. By allowing a minor to use the Service, the parent or guardian represents that they have reviewed and accepted these Terms.

3.3 Not directed to children; no knowing collection. Consistent with the U.S. Children's Online Privacy Protection Act (COPPA), the EU General Data Protection Regulation, the UK Age Appropriate Design Code, and comparable laws, we do not design the Service for, or knowingly collect personal information from, children under 13 (or the higher applicable minimum). If we learn that we have collected such information without the required consent, we will take reasonable steps to delete it. If you believe a child has provided us personal information, contact appsgenx@gmail.com.

3.4 Parental responsibility for charges. If you are a parent or guardian and you permit a minor to use your device, Account, Platform account, or payment method, you are responsible for all activity conducted and all charges incurred through that use, including in-app purchases and subscriptions, to the fullest extent permitted by law. We strongly encourage you to enable the parental controls, purchase-approval, spending-limit, and password/biometric-confirmation features offered by your Platform (see Section 9.7 and Appendices 1–2) to prevent unauthorized or unintended purchases.

3.5 Capacity and authority. You represent that you have the legal capacity to enter into these Terms, that you are not barred from using the Service under the laws of any applicable jurisdiction, and that if you accept these Terms on behalf of another person or entity, you have authority to bind them.

3.6 Jurisdictional availability. The Service may not be available in all countries, and features (including purchases, subscriptions, and social features) may vary by region or may be unavailable where prohibited by law. You are responsible for compliance with the laws of the place from which you access the Service.

4. Changes to These Terms

4.1 We may update these Terms. We may modify these Terms from time to time to reflect changes in the Service, our business, or applicable law. When we make changes, we will update the "Last updated" date at the top and, where the change is material, provide reasonable advance notice by a method we consider appropriate (for example, an in-app notice, a prompt requiring renewed acceptance, or, if you have an Account, email).

4.2 How changes take effect. Changes take effect on the date stated in the notice or, if none is stated, when posted. For changes that materially reduce your rights or increase your obligations, we will use reasonable efforts to obtain your affirmative acceptance before the change applies to you, where required by law. Your continued use of the Service after the effective date of a change constitutes your acceptance of the revised Terms. If you do not agree, you must stop using the Service and may cancel any Subscription and delete your Account.

4.3 No retroactive change to disputes. Except as required by law, changes to Section 25 (Arbitration) will not apply to any dispute of which we had actual notice before the change's effective date.

4.4 Changes to the Service itself. Separate from changes to these Terms, we may add, modify, suspend, or discontinue features, levels, events, Virtual Items, or the entire Service at any time, as further described in Sections 8 and 28, subject to your non-waivable statutory rights.

5. Your Account

5.1 Account optional. You may use core single-player features of the Service without registering, via Guest Play (Section 6). To use social features, to sync progress across devices, and to reduce the risk of losing progress, you may create an Account using email/password, Sign in with Apple, or Sign in with Google.

5.2 Accurate information. You agree to provide accurate, current, and complete information when registering and to keep it updated. You may not impersonate any person or entity or misrepresent your affiliation.

5.3 Security of credentials. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your Account, whether or not authorized by you, except to the extent applicable law provides otherwise. You agree to notify us promptly at appsgenx@gmail.com of any unauthorized use or suspected breach. We are not liable for any loss arising from unauthorized use of your Account that results from your failure to safeguard your credentials, subject to your non-waivable rights.

5.4 One account per person; no sharing. Unless we expressly permit otherwise, you may maintain only one Account and may not share, sell, rent, lend, or transfer your Account or allow others to access it. Account sharing may result in suspension or termination and may cause loss of progress or Virtual Items.

5.5 Third-party sign-in. If you sign in using Apple or Google credentials, your use is also subject to that provider's terms, and you authorize us to receive and use the limited profile information those services make available, as described in our Privacy Policy. We are not responsible for the availability or security of those third-party services.

5.6 Suspension and termination. We may suspend, restrict, or terminate your Account as described in Sections 18 and 28, including for violations of these Terms, suspected fraud, or as required by law. Consequences may include loss of access to Virtual Items and progress, subject to Section 8 and your non-waivable rights.

5.7 Deleting your Account. You may request deletion of your Account through in-app settings or by contacting appsgenx@gmail.com. Deletion is generally permanent and will forfeit unused Virtual Items and progress associated with the Account (see Section 8.9). We retain limited data as required by law or as described in our Privacy Policy.

6. Guest Play & Data-Loss Risk

6.1 What Guest Play is. You may play the Service without an Account as a "Guest." Guest progress and any Virtual Items acquired in Guest mode are generally stored only on the specific device and are associated with that device rather than with a portable Account.

6.2 Migrating Guest data. Where the Service offers it, you may link Guest progress to a new Account. Migration is provided as a convenience and is not guaranteed to capture all data. Once linked, standard Account terms apply.

6.3 Restoring purchases. IAPs are generally tied to your Platform account rather than to Guest device storage. You may typically restore previously purchased non-consumable entitlements through the Platform's "restore purchases" function; Consumables (such as spent Coins, Lives, or boosters) are not restorable once consumed. See Section 9.

7. License to Use the App; Restrictions

7.1 License grant. Subject to your compliance with these Terms and payment of any applicable fees, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to download and install one copy of the App on a device you own or control and to use the Service for your own personal, non-commercial entertainment. Where the App is obtained through a Platform, this license is further limited by, and subject to, the Platform's usage rules (see Appendices 1–2).

7.2 Reservation of rights. The Service is licensed, not sold. We and our licensors retain all right, title, and interest in and to the Service and all Content, including all intellectual property rights (Section 19). No rights are granted except as expressly stated.

7.3 Restrictions. You agree that you will not, and will not permit or enable any third party or automated agent to:

1. copy, modify, adapt, translate, or create derivative works of the Service or Content, except as expressly permitted;
2. reverse engineer, decompile, disassemble, or otherwise attempt to derive source code, underlying ideas, algorithms, file formats, or non-public APIs, except to the limited extent applicable law expressly permits notwithstanding this restriction;
3. rent, lease, lend, sell, sublicense, distribute, publicly display, host as a service, or otherwise commercially exploit the Service;
4. remove, obscure, or alter any proprietary notices, ratings labels, or watermarks;
5. use cheats, exploits, automation software, bots, macros, hacks, mods, memory editors, or any unauthorized third-party software designed to modify or interfere with the Service, gameplay, matchmaking, scoring, the economy, or other users' experience;
6. exploit bugs, glitches, or unintended mechanics to gain Coins, Virtual Items, progression, ranking, or any advantage, and you agree to report material bugs to appsgenx@gmail.com;
7. access, tamper with, or use non-public areas of the Service, our servers, or our technical infrastructure, or probe, scan, or test the vulnerability of any system or breach any security or authentication measure;
8. interfere with, disrupt, or place undue load on the Service or its networks, including via denial-of-service techniques or excessive automated requests;
9. use the Service to develop a competing product, or to train machine-learning models on the Content, without our prior written consent;
10. circumvent, disable, or defeat any digital-rights-management, region-lock, entitlement, anti-cheat, or usage-limitation technology;
11. buy, sell, trade, broker, or transfer Accounts, Coins, or Virtual Items for real-world value or outside sanctioned in-game mechanics (see Section 8.6); or
12. use the Service in violation of any applicable law, regulation, or third-party right.

7.4 Updates. We may issue updates, patches, bug fixes, and new versions, which may be automatically downloaded and installed subject to your device settings and Platform rules. Some updates may be required to continue using the Service. Continued use after an update constitutes acceptance of it.

7.5 Enforcement. Violation of this Section may result in the enforcement measures in Section 18, including forfeiture of Virtual Items without refund to the extent permitted by law.

8. Virtual Currency & Virtual Items

8.1 What they are. The Service may offer (a) "Coins," a virtual, in-game currency; and (b) "Virtual Items," including boosters, extra Lives, Clan "Care Package" gift-Lives, cosmetics, and other digital items. Coins and Virtual Items may be obtained by purchase with real money, earned through gameplay, or received through promotions or gifting where permitted.

8.2 No monetary value; not legal tender; not a financial product. Coins and Virtual Items have no monetary value, do not constitute currency, credit, a stored-value or payment instrument, a security, a commodity, or any form of property with cash value, and are not redeemable for cash or any monetary instrument from us or anyone else, except where non-waivable law expressly requires otherwise. They exist only within the Service.

8.3 License, not ownership. When you obtain Coins or a Virtual Item, we grant you a limited, personal, revocable, non-transferable, non-sublicensable license to use that Coin or Virtual Item within the Service for entertainment purposes only. You do not own, and acquire no property right, title, or ownership interest in, any Coin, Virtual Item, Account, data, or in-game asset. All such items remain part of the Service, which we own and control.

8.4 We may modify, manage, or discontinue. To the maximum extent permitted by law, we retain the absolute right to create, manage, regulate, control, modify, suspend, revalue, price, remove, and/or eliminate Coins and Virtual Items — including changing their availability, functionality, "conversion" rates, cost, or the amount of Coins in circulation — at any time, with or without notice, and we will have no liability to you for doing so. Nothing in these Terms obligates us to maintain any particular Coin or Virtual Item, quantity, price, or feature.

8.5 No guaranteed quantity or availability. We do not guarantee that any particular Coin or Virtual Item will be available at any given time, in any given quantity, at any given price, or at all. Purchasing Coins does not entitle you to any specific Virtual Item unless and until you acquire it in-game.

8.6 Non-transferable; no secondary markets. Except for expressly sanctioned in-game mechanics (such as gifting Lives to Clan members via a Care Package, subject to Section 16), Coins and Virtual Items may not be sold, gifted, traded, transferred, sublicensed, or exchanged, whether between Users, for real money, for other virtual currencies, or otherwise. Any attempt to do so outside sanctioned mechanics is void, violates these Terms, and may result in forfeiture and enforcement under Section 18. We do not recognize, and disclaim all liability arising from, any purported real-money sale, purchase, or trade of Accounts, Coins, or Virtual Items via any third-party marketplace.

8.7 All sales final. Except where non-waivable law provides otherwise (see Sections 12 and 34) and subject to the applicable Platform's refund policies, all purchases of Coins and Virtual Items are final and non-refundable once the transaction is complete, and Consumables are non-refundable once consumed. You acknowledge that Coins and Virtual Items are digital content supplied on your request; where you are a consumer with a statutory withdrawal/cooling-off right, Section 12 explains how that right interacts with immediate delivery of digital content.

8.8 Earned vs. purchased. Coins or Virtual Items received free of charge (through gameplay, promotions, bonuses, or gifting) may be subject to additional or different conditions, expiration, or removal, and carry no cash value and no refund entitlement in any circumstance.

8.9 Forfeiture on termination or inactivity. If your Account or access is suspended or terminated (whether by you or by us under Sections 18 or 28), or if you delete the App or your Account, any unused Coins and Virtual Items are forfeited immediately and will not be refunded, credited, or restored, to the maximum extent permitted by law. We may also expire or remove unused Coins or Virtual Items after a prolonged period of Account inactivity, subject to applicable law and after any legally required notice. Where local law requires us to preserve or refund the value of prepaid balances, we will comply to the extent required (see Section 34).

8.10 Death or incapacity. Because Virtual Items are a non-transferable personal license with no monetary value, they are not part of your estate and cannot be inherited, transferred, or converted to cash upon death or incapacity, except as non-waivable law may require.

8.11 Errors. If a technical or pricing error results in you receiving Coins or Virtual Items you did not properly pay for or were not entitled to, we may remove or reverse them and correct the error, and you agree not to exploit any such error (Section 7.3(f)).

8.12 Specific scenarios and edge cases

For clarity, the following situations are addressed as set out below, in each case subject to your non-waivable statutory rights (Sections 12 and 34):

1. Chargebacks and payment reversals. If you initiate a Chargeback or the Platform reverses a payment for Coins or a Virtual Item (for a reason other than our or the Platform's own error), we may immediately debit the corresponding Coins or Virtual Items from your Account, and, if your balance is insufficient (for example, because Consumables were already spent), your Account may show a negative or zero balance and be suspended pending resolution. We may also decline to deliver further Coins or Virtual Items until the disputed amount is resolved.
2. Attempts to transfer or sell an Account. Any attempt to sell, buy, transfer, "recover," or acquire an Account, Coins, or Virtual Items through a third-party marketplace, broker, or private arrangement is void, is a material breach (Section 7.3(k)), and may result in permanent ban and forfeiture of all Coins and Virtual Items on all implicated Accounts. We do not mediate, honor, or compensate any party to such a transaction.
3. Gifting. When you gift a Consumable (such as a Life) to a Clan member through a sanctioned Care Package mechanic (Section 16.4), the gift is a one-way, in-Service transfer of a license to use that Consumable; it is not a transfer of property, is not redeemable for cash, and cannot be "un-gifted" or reclaimed by you once accepted, except where we reverse it for error, fraud, or abuse. Daily and per-recipient gifting limits may apply.
4. Promotional Grants. Coins or Virtual Items provided free of charge (through events, bonuses, compensation, influencer codes, or goodwill) may carry conditions, expiration dates, quantity caps, and eligibility rules disclosed at the time; they may be modified or withdrawn; they carry no cash value; and they are never refundable, because you paid nothing for them.
5. Regional price differences. The real-money price of the same Coin pack or Virtual Item may differ between countries, currencies, Platforms, and over time, because of taxes, Platform pricing tiers, exchange rates, and local law. A different price in another region does not entitle you to a refund, price match, or credit, and you may not exploit regional pricing by misrepresenting your location or circumventing Platform region controls.
6. Insufficient balance and rounding. Coins are used in whole units as displayed. We are not required to provide fractional Coins or to "make change," and unused fractional value (if any) carries no cash value.
7. Bundles. Where Coins or Virtual Items are sold as a bundle, the bundle is treated as a single item for refund purposes; partial refunds of a bundle are handled by the Platform under its policy, if at all.
8. Account merge/migration. If you link Guest progress to an Account or otherwise merge data (Section 6.2), duplicate, conflicting, or non-transferable Coins or Virtual Items may be consolidated, capped, or dropped; we are not liable for items lost in a merge that could not be reconciled, subject to your non-waivable rights.

8.13 Service sunset / wind-down procedure

If we decide to permanently discontinue the entire Service or a paid feature on which you hold unused, purchased (not promotional) Coins or Virtual Items, we will, except where a shorter period is unavoidable for legal, safety, or emergency reasons and to the extent required or appropriate under applicable law:

1. provide reasonable advance notice through the App and, for Account holders, by email — targeting at least thirty (30) days, or a longer period where local consumer law requires;
2. where practicable, disable further real-money sales of the affected Coins or Virtual Items in advance of shutdown, so you are not charged for content you cannot use;
3. where practicable and permitted, offer a reasonable opportunity to use remaining purchased Coins or Virtual Items before shutdown; and
4. comply with any applicable statutory obligation to refund the unused, prepaid, purchased balance or the unexpired portion of a paid Subscription (Sections 28.5 and 34).

Promotional Grants and earned items carry no wind-down refund entitlement. Nothing in this Section obligates us to keep the Service running for any minimum period.

9. Purchases, Billing, Taxes & Platform Payment

9.1 Platform-processed payments. All in-app purchases and Subscriptions are sold and processed by the applicable Platform (Apple for iOS/App Store; Google for Android/Google Play) under that Platform's payment terms, and, where we use a subscription-management processor (for example, RevenueCat) to configure or manage entitlements, that provider's role is limited to technical facilitation. We do not directly collect, store, or process your full payment-card details. Your billing relationship for the purchase is with the Platform.

9.2 Prices and currency. Prices are displayed in the App before purchase and vary by region, currency, applicable taxes, promotions, and Platform pricing tiers. Specific prices are not fixed in these Terms because they vary. The price shown at the point of purchase, as confirmed by the Platform, is the price that applies.

9.3 Authorization; affirmative consent. By completing a purchase, you authorize the Platform to charge your selected payment method for the amount shown, plus applicable taxes. We design purchase flows to present the item, quantity, and total price clearly before you confirm, and to require an affirmative confirmation action. You should confirm that you intend each purchase before completing it.

9.4 Taxes. Prices may be shown inclusive or exclusive of value-added tax (VAT), goods-and-services tax (GST), sales tax, or similar, depending on your region and Platform rules. You are responsible for any taxes that apply to your purchase that are not collected by the Platform.

9.5 Receipts and records. The Platform provides your purchase receipt and transaction history. Keep your receipts; they are generally required to substantiate refund or dispute requests handled by the Platform.

9.6 No unauthorized or unintended charges. We are committed to avoiding "dark patterns" and unintended charges. We do not intentionally design the Service to trick you into purchases, to hide the cost of an item, or to obscure how to cancel a Subscription. If you believe a charge was unauthorized or unintended, see Sections 3.4, 11, and 12.

9.7 Parental / family controls. Purchases can be restricted using Platform family and purchase-approval controls. If a minor has access to your device or payment method, enable those controls to prevent unauthorized purchases (Section 3.4).

9.8 Fraud prevention. We may use reasonable measures (directly or through service providers) to detect and prevent fraudulent, abusive, or manipulative transactions, and we may withhold, reverse, or decline the delivery of Coins or Virtual Items, or suspend Accounts, in cases of suspected payment fraud, chargeback abuse, or violation of these Terms, subject to applicable law.

9.9 Chargebacks. Initiating a chargeback or payment dispute for a legitimate, authorized purchase may result in suspension or termination of your Account and forfeiture of associated Coins and Virtual Items, to the extent permitted by law. If you believe a charge is erroneous, please first contact the Platform and/or us (Section 12) so we can try to resolve it.

10. Save Pickles Plus — Subscriptions & Auto-Renewal

10.1 What it is. "Save Pickles Plus" is an optional, paid, auto-renewing subscription that provides ongoing benefits (which may include, for example, bonus Coins, ad-free play, additional Lives, or other perks as described in-app at the time of offer). It is offered in monthly and annual tiers at prices shown in the App as the price shown at purchase for your region.

10.2 Billing cycle and renewal. Your subscription begins when the Platform confirms your purchase (or when any free trial ends — Section 11.5). It renews for successive periods of the same length at the then-current price, charged through the Platform, until cancelled. The renewal charge is typically applied within 24 hours before the end of the current period.

10.3 Managed by the Platform. Because Subscriptions are sold and billed by the Platform, your subscription status, renewal, payment method, and cancellation are managed in your Apple ID / App Store or Google Play account settings — not solely within the App. We can honor entitlements but cannot directly charge, refund, or cancel your Platform subscription on your behalf.

10.4 Multiple subscriptions / stacking. If your setup permits purchasing overlapping subscriptions, you are responsible for managing them; overlapping periods are generally not automatically merged or pro-rated except as the Platform provides.

10.5 Changes to benefits. We may modify Save Pickles Plus benefits over time. If we make a material adverse change to the core benefits during a paid period, we will provide notice and, where required by law, an option to cancel and/or a pro-rata remedy. Benefit changes do not create a monetary-value entitlement to Virtual Items (Section 8).

10.6 Renewal-disclosure summary

The following summary is provided for transparency and does not replace the full terms of Sections 10–12 or the disclosures shown at the point of purchase:

Prices vary by region, currency, tax, and promotion. The price and terms shown on the Platform purchase screen at the time of purchase are the ones that apply.

11. How to Cancel; Price Changes; Free Trials

11.1 Cancellation is easy and available online. Consistent with "click-to-cancel" and automatic-renewal laws, you may cancel Save Pickles Plus at any time, using the same kind of online, self-service method by which you subscribed, without having to call or speak to anyone. Cancellation takes effect at the end of the current billing period; you retain access to Plus benefits until then, unless law requires otherwise.

11.2 Cancel on Apple (iPhone / iPad)

1. Open the Settings app on your device.
2. Tap your name at the top, then tap Subscriptions. (Alternatively, open the App Store, tap your profile icon, then tap Subscriptions.)
3. Tap Save Pickles Plus.
4. Tap Cancel Subscription (or Cancel Free Trial), and confirm.
5. If you do not see "Cancel," the subscription is already cancelled and will not renew.

11.3 Cancel on Google (Android)

1. Open the Google Play Store app.
2. Tap your profile icon, then tap Payments & subscriptions → Subscriptions.
3. Select Save Pickles Plus.
4. Tap Cancel subscription and follow the prompts.
5. You can also manage subscriptions at play.google.com/store/account/subscriptions in a web browser.

11.4 Timing. To avoid being charged for the next period, cancel at least 24 hours before the current period ends (per Platform rules). If you cancel after a renewal charge has been applied, the cancellation applies to the following period; see Section 12 on refunds.

11.5 Free trials and introductory offers. We may offer a free trial or introductory-price period. Unless you cancel before the trial or intro period ends, your subscription will automatically convert to a paid, auto-renewing subscription at the then-current price, charged by the Platform. The trial length, what happens at the end, and the price thereafter are disclosed on the offer screen. Only one trial or introductory offer may be available per user/Platform account; eligibility is determined by the Platform. Starting a trial may make you ineligible for future trials.

11.6 Price changes. We may change subscription prices. Where a price increase would apply to your renewals, the Platform and/or we will provide advance notice in the manner and within the timeframes required by applicable law and Platform rules, and, where required, will obtain your affirmative consent to the new price before it takes effect; absent required consent, your subscription may not auto-renew at the increased price. You may cancel before the increase takes effect to avoid it. Continued subscription after a price change that does not require affirmative consent constitutes acceptance of the new price, subject to your non-waivable rights.

11.7 Renewal reminders. Where required by law (for example, for certain annual subscriptions or under certain state and EU rules), we and/or the Platform will send renewal or price-change reminders. The absence of a reminder does not, by itself, entitle you to continue at an old price except as law requires.

11.8 Effect of cancellation on Virtual Items. Cancelling Save Pickles Plus stops future benefits and charges. Coins or Virtual Items you already acquired remain subject to Section 8 (including that they carry no cash value and may be forfeited on Account termination).

11.9 Proration and refund-on-cancel behavior. Unless applicable non-waivable law or the Platform's policy provides otherwise:

1. No automatic proration. Cancelling in the middle of a paid period does not automatically generate a partial refund. Your benefits generally continue until the end of the period you already paid for, and the subscription then does not renew.
2. Upgrades/downgrades. If you switch between the monthly and annual tiers, the Platform determines any proration, credit, or immediate-versus-next-period timing under its own rules; we honor the resulting entitlement but do not control the billing mechanics.
3. Statutory refunds. Where consumer law (for example, in the EU/EEA, UK, or Australia — Sections 12 and 34) grants a right to a partial or full refund on cancellation or for non-conforming service, that right applies and prevails over paragraph (a).
4. Requesting a refund. Because billing is Platform-controlled, any mid-period refund must generally be requested from the Platform (Section 12.1); we cannot directly refund a Platform-billed subscription but will reasonably cooperate.

11.10 Renewal-price consent flow (worked example). If we increase the price of your tier: (i) the Platform and/or we notify you in advance by the legally required method and timeframe; (ii) where the law or Platform requires your affirmative agreement to the higher price, you will be asked to accept it — if you do nothing, your subscription will not renew at the higher price and may lapse at the end of the current period; and (iii) if you do not want the new price, you cancel before the increase takes effect (Sections 11.2–11.4) and keep benefits through the end of the current paid period.

12. Refunds & Statutory Withdrawal Rights

12.1 Platform handles refunds. Because purchases are processed by the Platform, refund requests are generally handled by the Platform under its refund policy. We do not directly process payments and often cannot issue refunds for Platform-billed transactions. To request a refund:

• Apple: visit reportaproblem.apple.com, sign in, find the transaction, and request a refund; or use Settings → your name → Media & Purchases → Purchase History.
• Google: visit play.google.com → Payments & subscriptions → Budget & order history, select the item, and request a refund; or contact Google Play support.

12.2 General policy — all sales final. Except as required by the Platform's policies or by non-waivable law, and subject to the rest of this Section, purchases of Coins, Virtual Items, and Subscription periods are final and non-refundable, and Consumables are non-refundable once consumed (Section 8.7).

12.3 Statutory rights preserved. Nothing in this Section limits refund, cancellation, or withdrawal rights that applicable consumer-protection law grants and that cannot be waived, including rights described in Section 34 and Appendix 3. Where those laws apply, they prevail over Sections 12.2 and 8.7 to the extent of any conflict.

12.4 EU / EEA / UK cooling-off and digital content. If you are a consumer in the EU/EEA or the UK, you generally have a 14-day right to withdraw from a distance contract. However, for digital content and digital services supplied immediately, that right is lost once supply has begun where (a) you gave prior express consent to immediate performance, and (b) you acknowledged that you thereby lose the right of withdrawal. By purchasing Coins or a Virtual Item and requesting immediate delivery, and by starting to use a Subscription immediately, you provide that consent and acknowledgment, to the extent the Platform's checkout captures it. Your other statutory remedies (for faulty or non-conforming digital content/services) are unaffected.

12.5 Unauthorized charges (including by minors). If a charge was genuinely unauthorized — for example, made by a child without the account holder's authorization — you may be entitled to a refund under Platform policy and/or consumer law. Please contact the Platform promptly and, if helpful, contact us at appsgenx@gmail.com; we will reasonably cooperate. See Sections 3.4 and 9.6.

12.6 Discretionary goodwill. In our sole discretion and without creating any obligation or precedent, we may grant in-game credit or replacement Virtual Items in cases of Service error (for example, a purchase that failed to deliver). Any such goodwill remedy is not a cash refund and does not confer monetary value under Section 8.

12.7 Australia. If you are in Australia, our goods and services come with consumer guarantees under the Australian Consumer Law that cannot be excluded; you may be entitled to a refund or replacement for a major failure (Section 34 and Appendix 3).

12.8 Worked refund scenarios

The following examples illustrate how refunds are typically handled. They are illustrative only and are subject to Platform policies and your non-waivable statutory rights, which prevail where more favorable to you.

12.9 Platform vs. developer responsibility (summary). In general: the Platform owns the payment relationship, processes charges, controls the refund tooling, and manages Subscription billing/cancellation; the Company owns the Service experience, is responsible for delivering the purchased entitlement and for the quality/conformity of the Content, and handles Service-error credits and consumer-law obligations. When responsibility is unclear, contact us at appsgenx@gmail.com and we will help route your request.

13. Randomized / Chance-Based Items Disclosure

13.1 Save Pickles is not a loot-box product. Save Pickles is a skill-and-progression match-3 game. It is designed not to sell "loot boxes," "gacha," randomized item bundles, or other chance-based paid mechanics for real money or for Coins purchased with real money. Coins purchase defined items (such as specific boosters, Lives, or continues) whose nature is disclosed before purchase.

13.2 Contingency disclosure. If we ever introduce any feature in which a paid input (real money or purchased Coins) yields a randomized or chance-based output, we will, before you obtain it and where applicable law or Platform rules require: (a) clearly disclose that the outcome is randomized; (b) disclose the odds/probabilities of obtaining items or item tiers (as required, for example, in China, South Korea, Taiwan, and by Apple/Google policies and ESRB/PEGI labeling); and (c) comply with applicable age-rating and gambling-adjacent regulations, including any jurisdiction (such as Belgium) that restricts or prohibits paid randomized mechanics — in which case such mechanics will be disabled or unavailable there.

13.3 No gambling. The Service is a game of entertainment. Coins and Virtual Items cannot be cashed out, redeemed for money, or wagered for anything of monetary value (Section 8), and the Service is not intended to be, and must not be used as, a gambling or real-money-gaming service.

14. User Conduct & Community Rules

14.1 General standard. You agree to use the Service lawfully, respectfully, and in accordance with these Terms and any in-app community guidelines. The Service is enjoyed by a broad audience, including adults and supervised teens; keep interactions civil.

14.2 Prohibited conduct. You will not, and will not attempt to or assist others to:

1. harass, bully, threaten, stalk, defame, or intimidate any person, or promote or incite violence or self-harm;
2. post, select, or transmit content that is hateful, discriminatory, sexually explicit, obscene, or otherwise objectionable, including through display names or Clan names;
3. engage in sexual solicitation, "grooming," or any predatory conduct, especially toward minors — such conduct will be reported to authorities where required;
4. impersonate the Company, its staff, moderators, or any other person, or misrepresent affiliation;
5. share personal or sensitive information about yourself or others (including doxxing);
6. spam, phish, distribute malware, advertise, or solicit for commercial purposes without authorization;
7. cheat, use unauthorized software, exploit bugs, manipulate leaderboards/competitions, or engage in "boosting," collusion, or match manipulation (see Section 7.3);
8. circumvent bans, mutes, or other enforcement (including via new Accounts or Guest Play);
9. interfere with other Users' enjoyment of the Service; or
10. use the Service for any unlawful purpose or in violation of any applicable law or third-party right.

14.3 Reporting. If you encounter conduct or content that violates these rules, please report it using in-app reporting tools or by contacting appsgenx@gmail.com (see Section 17).

14.4 No obligation to monitor; right to act. We have the right, but not the obligation, to monitor conduct and content and to take enforcement action (Section 18). Our decision not to act in any instance does not waive our right to act in others.

14.5 Community Guidelines / Code of Conduct (detailed)

These Community Guidelines expand on Section 14.2 and apply to all social features, including names, Clans, canned chat, Directed Canned Messages, gifting, and leaderboards. They are grouped for clarity; the categories overlap and are not exhaustive.

(a) Respect and safety

• Treat other players with courtesy. Do not harass, bully, threaten, demean, or target any person or group.
• No hate speech or discrimination based on race, ethnicity, national origin, religion, sex, gender identity, sexual orientation, disability, age, or any other protected characteristic.
• No content or conduct that sexualizes, endangers, or exploits minors. We report suspected child exploitation to appropriate authorities and preserve related records as required by law.
• No promotion, glorification, or encouragement of violence, terrorism, self-harm, suicide, eating disorders, or illegal drug use.
• No sexual solicitation, "grooming," or attempts to move minors or vulnerable users to off-platform contact.

(b) Integrity of play

• No cheating, hacking, botting, automation, memory editing, or use of unauthorized third-party software (Section 7.3).
• No exploiting bugs, glitches, or unintended mechanics for advantage; report material bugs instead (Section 7.3(f)).
• No manipulation of leaderboards, events, or competitions, including collusion, "boosting," score manipulation, or coordinated throwing of matches.
• No sale, purchase, trade, or transfer of Accounts, Coins, or Virtual Items outside sanctioned in-game mechanics (Sections 7.3(k), 8.6).

(c) Honesty and identity

• No impersonation of the Company, its staff, moderators, partners, or other players, and no false claims of authority or affiliation.
• No misleading names, Clan names, or messages designed to deceive other players (see the Name Policy, Section 15.2).
• No phishing, scams, or attempts to obtain another player's credentials, personal data, or payment information.

(d) Content and communications

• No obscene, pornographic, excessively violent, or otherwise objectionable content in any name, message, or Clan.
• No spam, flooding, advertising, or unsolicited commercial solicitation, including via repeated canned or Directed Canned Messages.
• No sharing of personal or sensitive information about yourself or others (including doxxing or posting contact details).
• No off-topic use of communications features to circumvent their intended, restricted purpose.

(e) Security and lawful use

• No attempts to access, disrupt, overload, or probe the Service, its servers, or other Accounts (Sections 7.3(g)–(h)).
• No distribution of malware, links to malicious content, or other harmful code.
• No use of the Service for any unlawful purpose or in violation of any applicable law, sanction, or third-party right.
• No circumvention of enforcement, including evading mutes, suspensions, or bans via new Accounts, Guest Play, or additional devices (Section 18.4).

14.6 Zero-tolerance categories. Certain conduct may result in immediate permanent ban without prior warning, to the extent permitted by law, including: child sexual exploitation or endangerment; credible threats of violence; large-scale fraud or payment abuse; distribution of malware; and serious cheating that harms the wider player base. See the enforcement ladder in Section 18.6.

15. User-Generated Content & Names

15.1 Limited UGC surface. The Service intentionally limits user-generated content. Users generally cannot post free-form text to others. The primary UGC elements are: (a) your display name; (b) a Clan name (for Clan creators/leaders); and (c) selections from a restricted, pre-written ("canned") set of chat messages and directed canned messages. Collectively these are "User Content."

15.2 Name policy. Display names and Clan names must not: violate Section 14.2; contain profanity, slurs, or sexual content; impersonate others; include personal contact information or URLs; infringe trademarks or other rights; or mislead as to affiliation with the Company. We may screen, reject, reset, or reclaim any name at our discretion, and may require you to change a non-compliant name.

15.3 Canned chat. Even though chat is limited to pre-written phrases, you must not use canned messages (including in sequence or in combination with directed messages) to harass, demean, or coordinate prohibited conduct. We may add, remove, or modify available canned phrases at any time.

15.4 License you grant us. You grant the Company a worldwide, non-exclusive, royalty-free, transferable, sublicensable, perpetual, irrevocable license to host, store, reproduce, display, adapt, translate, distribute, and otherwise use your User Content in connection with operating, providing, improving, moderating, and promoting the Service, and to make derivative works for those purposes, in any media. Where local law does not permit a perpetual/irrevocable grant, the license lasts for the maximum period permitted. This license survives termination with respect to User Content already shared with other Users or embedded in the Service (for example, a Clan name others have interacted with).

15.5 Your responsibility and warranty. You are solely responsible for your User Content and represent that you have the necessary rights to it and that it does not violate these Terms or any law or third-party right. You retain any ownership rights you have in your User Content, subject to the license above.

15.6 We may (but need not) moderate. Consistent with our rights under applicable law (including, in the United States, the "Good Samaritan" protections of Section 230 of the Communications Decency Act, and, in the EU, the Digital Services Act), we may — but are not obligated to — review, screen, filter, refuse, remove, edit, disable, or restrict any User Content, in whole or in part, at our discretion, with or without notice. We are not the author of User Content and, to the maximum extent permitted by law, are not liable for User Content created or selected by Users.

15.7 No confidentiality in User Content. User Content is not confidential and should not include anything you consider private.

15.8 Player-Name & Clan-Name Policy (detailed)

This policy supplements Section 15.2 and applies to display names, Clan names, and any other publicly visible identifier you choose. We may screen names automatically and manually.

(a) Prohibited name categories

A name (or a variation, misspelling, "leetspeak," spacing trick, or symbol substitution intended to evade filters) must not:

1. contain profanity, slurs, hate speech, or sexual, obscene, or violent content;
2. harass, demean, threaten, or target any person or group;
3. impersonate the Company, its staff or moderators, another player, a public figure, or a brand, or falsely suggest official status (for example, "Admin," "Moderator," "Support," "Save Pickles Team");
4. infringe any trademark, copyright, publicity, or other right;
5. contain personal contact information, URLs, promo codes, or advertising;
6. reference illegal activity, regulated goods, or real-money gambling;
7. contain content that is deceptive, misleading, or likely to confuse other players as to identity or affiliation; or
8. otherwise violate the Community Guidelines (Section 14.5) or applicable law.

(b) Our rename, reset, and reclaim rights

• We may reject a name at creation, require you to change a non-compliant name, or reset a name to a system-generated placeholder pending correction.
• We may reclaim names that are inactive, that infringe rights, that impersonate, or that we need for operational or legal reasons, with or without notice, and without compensation.
• Choosing or holding a name confers no ownership or property right in that name (consistent with Sections 8.3 and 16.2). Names are part of the Service.
• Repeated attempts to use prohibited names, or to evade name filters, are a violation subject to the enforcement ladder (Section 18.6).

(c) Clan names

Clan names are subject to all of the above. A Clan leader is responsible for keeping the Clan name compliant; we may rename, reset, or disband a Clan with a non-compliant name (Section 16.2). Loss of a Clan name entitles no player to any refund or compensation.

16. Clans, Chat, Gifting & Leaderboards

16.1 Clans. The Service may let you create or join a "Clan," a group of Users. Clan creators and leaders may have limited management powers, such as approving members, muting or removing (kicking) members, and setting a Clan name (subject to Section 15.2). Leadership powers are a convenience feature and do not confer employment, agency, or authority to act for the Company.

16.2 No ownership of Clans. Clans, Clan names, membership, rankings, and associated data are part of the Service and are not owned by any User, including leaders. We may modify, merge, rename, reset, disband, or remove any Clan at our discretion, including for inactivity, rule violations, or operational reasons, subject to applicable law.

16.3 Leader discretion and disputes. We are not responsible for how Clan leaders exercise their limited powers or for disputes among Clan members. We may, but need not, intervene. Loss of Clan membership or leadership does not entitle you to any refund or to compensation for Virtual Items.

16.4 Gifting Lives / Care Packages. Where offered, you may gift certain Consumables (such as extra Lives) to Clan members via "Care Package" or similar features. Gifting is a sanctioned in-game mechanic (an exception to Section 8.6), operates only within the Service, and does not create monetary value, a redeemable balance, or a transfer of property. We may limit the frequency, quantity, and eligibility of gifting, and may reverse gifts made through error, fraud, or abuse.

16.5 Leaderboards and competitions. The Service may include leaderboards, tournaments, events, and competitions. We may set, change, and enforce rules, scoring, seasons, and rewards for these; may reset or adjust standings to correct errors, cheating, or exploits; and may disqualify Users who violate these Terms. Rewards are Virtual Items subject to Section 8 and have no cash value. Where a competition constitutes a promotion or contest regulated by law, supplemental official rules will govern and control over this Section for that event.

16.6 Social-feature risks. Social features involve interaction with other people. We do not control and are not responsible for other Users' conduct. Use good judgment, protect your personal information, and report abuse (Section 17).

17. Content Moderation, Reporting & Appeals

17.1 Reporting. You can report a name, message, Clan, or User that you believe violates these Terms using in-app reporting tools or by contacting appsgenx@gmail.com or appsgenx@gmail.com. Please include enough detail (such as the User or Clan name and what happened) for us to investigate.

17.2 Our review. We review reports as resources permit and may take action ranging from no action to warnings, content removal, name resets, muting, suspension, or termination (Section 18). We may prioritize reports involving safety, minors, or illegal content.

17.3 Notice-and-action; statements of reasons (EU DSA and similar). Where the EU Digital Services Act or comparable law applies, we will operate a notice-and-action mechanism for allegedly illegal content, will provide affected Users a statement of reasons for certain moderation decisions where required, and will offer an internal complaint-handling process and information about out-of-court dispute settlement, in each case as and to the extent legally required.

17.4 Appeals. If we take action against your Account, name, or content, you may appeal by contacting appsgenx@gmail.com within a reasonable time, explaining why you believe the action was mistaken. We will consider timely appeals in good faith. Our determination is final except where law provides an additional remedy.

17.5 Illegal content and authorities. We may remove content and report Users to law-enforcement or other authorities where we believe in good faith that doing so is required by law or necessary to protect safety, particularly regarding the exploitation of minors.

17.6 Appeals process (detailed)

If we take an Enforcement Action against your Account, name, content, or Clan, you may appeal as follows:

1. How to appeal. Email appsgenx@gmail.com (or use the in-app appeal option, where available) with: your player/Account identifier, the action you are appealing, the approximate date, and a clear explanation of why you believe the action was mistaken. Attach any supporting information.
2. Deadline. Submit your appeal within a reasonable time, and in any event within thirty (30) days of the action (or a longer period if applicable law requires), so that relevant records are still available.
3. Review. We will review timely appeals in good faith. Where required by applicable law (for example, the EU Digital Services Act — Section 17.3), the review will not be decided solely by the same automated means that produced the original decision, and we will provide a statement of reasons where required.
4. Outcome. We may uphold, reverse, or modify the action. If we reverse it, we will restore access and, where feasible, affected progress or items. Reinstatement of forfeited Coins or Virtual Items, if any, is at our discretion except where law requires otherwise.
5. Finality and further remedies. Our appeal decision is final within the Service, but does not limit any right you may have to out-of-court dispute settlement, to complain to a competent authority, or to pursue remedies under Sections 25–26 and 34.
6. Bad-faith appeals. Repeated frivolous, abusive, or duplicative appeals may be declined.

18. Prohibited Conduct & Enforcement

18.1 Enforcement measures. If we determine, in our reasonable discretion, that you have violated these Terms or applicable law, or to protect the Service, other Users, or third parties, we may take one or more of the following actions, with or without prior notice, proportionate to the circumstances and subject to applicable law:

• issue a warning;
• remove or reset User Content, names, or Clans;
• mute, restrict, or limit access to features (including chat, social, or competition features);
• reverse or withhold Coins, Virtual Items, rewards, or progression obtained in violation of these Terms;
• temporarily suspend your Account or access; or
• permanently ban your Account and terminate these Terms (Section 28).

18.2 Forfeiture; no refund on ban. If we suspend or permanently ban your Account for a violation of these Terms, you forfeit any unused Coins and Virtual Items, and you are not entitled to any refund for them or for any Subscription period, to the maximum extent permitted by law and without limiting your non-waivable statutory rights (Sections 12 and 34).

18.3 Repeat and severe violations. We may permanently ban Accounts for repeated violations or for a single serious violation (such as cheating, fraud, threats, or conduct endangering minors). We maintain a repeat-infringer policy for intellectual-property violations (Section 20).

18.4 Circumvention. Attempting to evade enforcement — for example, by creating new Accounts, using Guest Play, or using multiple devices — is itself a violation and may result in additional enforcement against all related Accounts and devices.

18.5 Proportionality and law. Where applicable consumer or platform law requires proportionality, prior notice, a stated reason, or an appeal for enforcement actions, we will act consistently with those requirements (see Section 17.3).

18.6 Graduated enforcement ladder

We generally aim to apply enforcement proportionately, escalating for repeated or more serious conduct. We are not required to follow these steps in order, and we may skip steps (up to immediate permanent ban) for severe or zero-tolerance conduct (Section 14.6). The following is illustrative, not a binding sequence:

You may appeal any of these measures under Section 17.6. Nothing in this ladder limits our right to take any lawful action necessary to protect the Service, other players, or third parties.

19. Intellectual Property; Feedback

19.1 Our IP. The Service and all Content — including the "Save Pickles" name and logos, characters, artwork, animal designs, level designs, music, sound, software, and the look and feel — are owned by the Company or its licensors and are protected by copyright, trademark, trade-dress, patent, and other laws. Except for the limited license in Section 7, no rights are granted to you.

19.2 Trademarks. "Save Pickles" and associated names, logos, and marks are trademarks of the Company (or pending). You may not use them without our prior written permission, and you may not use any mark in a manner likely to cause confusion or to disparage the Company.

19.3 Third-party IP. The Service may include third-party content used under license. Such content remains the property of its owners and may be subject to additional terms.

19.4 Feedback license. If you send us ideas, suggestions, or feedback about the Service ("Feedback"), you grant the Company a perpetual, irrevocable, worldwide, royalty-free, fully paid, transferable, sublicensable license to use, incorporate, and otherwise exploit the Feedback for any purpose, without any obligation, attribution, or compensation to you. You represent you have the right to provide the Feedback on these terms. Feedback is not confidential.

20. Copyright / DMCA Notice-and-Takedown

20.1 Respect for copyright. We respect intellectual-property rights and expect Users to do the same. We respond to notices of alleged copyright infringement consistent with the U.S. Digital Millennium Copyright Act (DMCA) and comparable laws.

20.2 How to submit a notice. If you believe content on the Service infringes your copyright, send a written notice to our Designated Agent that includes: (a) your physical or electronic signature; (b) identification of the copyrighted work claimed to be infringed; (c) identification of the allegedly infringing material and information reasonably sufficient to locate it; (d) your contact information; (e) a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law; and (f) a statement, under penalty of perjury, that the information is accurate and that you are authorized to act on behalf of the owner.

20.3 Designated Agent. Send notices to:

DMCA AGENT NAME & ADDRESS
Email: appsgenx@gmail.com

20.4 Counter-notice. If your content was removed and you believe it was removed in error or misidentification, you may submit a counter-notice to the Designated Agent containing: (a) your signature; (b) identification of the removed material and its prior location; (c) a statement under penalty of perjury that you have a good-faith belief the material was removed by mistake or misidentification; and (d) your contact information and, where required, consent to jurisdiction and service. We may restore the material as permitted by law.

20.5 Repeat infringers. We will, in appropriate circumstances and at our discretion, disable or terminate the Accounts of Users who are repeat infringers.

20.6 Misrepresentations. Under the DMCA, a person who knowingly materially misrepresents that material is infringing, or was removed by mistake, may be liable for damages.

21. Third-Party Services, Links & Platforms

21.1 Platforms and processors. The Service depends on third parties, including the Apple App Store, Google Play, their payment systems, and possibly a subscription-management processor (for example, RevenueCat) and analytics providers. Your use of those services is governed by their terms and privacy policies. We are not responsible for third-party services, and their availability or changes may affect the Service.

21.2 Links and integrations. The Service may reference or link to third-party websites, content, or services we do not control. We do not endorse and are not responsible for them, and you access them at your own risk.

21.3 Third-party terms prevail for their services. To the extent a third party's terms govern your use of that third party's service, those terms apply to that use in addition to (and, for that service, may prevail over) these Terms.

22. Disclaimers of Warranties

22.1 To the maximum extent permitted by applicable law, the Service, including all Content, Coins, Virtual Items, social features, and any related products or services, is provided "as is" and "as available," with all faults and without warranty of any kind.

22.2 The Company and its affiliates, licensors, and suppliers expressly disclaim all warranties and conditions, whether express, implied, statutory, or otherwise, including any implied warranties or conditions of merchantability, satisfactory quality, fitness for a particular purpose, title, quiet enjoyment, accuracy, and non-infringement, and any warranties arising from course of dealing or usage of trade.

22.3 Without limiting the foregoing, we do not warrant that the Service will be uninterrupted, timely, secure, error-free, or free of viruses or harmful components; that defects will be corrected; that any content, progress, Coins, or Virtual Items will be preserved, available, or restorable; or that the Service will meet your requirements or be compatible with your device.

22.4 No advice. Any information provided through the Service is for general entertainment and does not constitute professional advice.

23. Limitation of Liability

23.1 Exclusion of certain damages. To the maximum extent permitted by applicable law, in no event will the Company or its affiliates, officers, directors, employees, agents, licensors, or suppliers be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, data, Coins, Virtual Items, progress, or business, or for the cost of substitute goods or services, arising out of or relating to these Terms or the Service, however caused and under any theory of liability, even if advised of the possibility of such damages.

23.2 Aggregate cap. To the maximum extent permitted by applicable law, the total aggregate liability of the Company and its affiliates for all claims arising out of or relating to these Terms or the Service will not exceed the greater of (a) the total amounts you actually paid to us or through the Platform for the Service in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) fifty U.S. dollars (US$50) (or the equivalent in your local currency).

23.3 Allocation of risk. The limitations in this Section reflect a reasonable allocation of risk and are an essential basis of the bargain between you and the Company; they apply even if a limited remedy fails of its essential purpose.

23.5 Platform limitation. Any liability of the Platform Providers is further addressed in Appendices 1–2; the Platforms provide the Service on an "as is" basis to the extent stated there.

24. Indemnification

24.1 To the maximum extent permitted by applicable law, you agree to indemnify, defend, and hold harmless the Company and its affiliates, and their respective officers, directors, employees, agents, licensors, and suppliers (the "Indemnified Parties"), from and against any and all claims, demands, actions, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your access to or use of the Service; (b) your User Content; (c) your violation of these Terms or any applicable law or third-party right; (d) your violation of another User's rights; or (e) any purchases made through your Account or device (including by a minor you supervise, per Section 3.4).

24.2 We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate. You will not settle any matter that imposes any obligation on an Indemnified Party without our prior written consent.

24.3 Consumer limitation. If you are a consumer, this Section applies only to the extent permitted by applicable law and does not require you to indemnify us for matters caused by our own breach, negligence, or fault, or beyond what the law allows.

25. Dispute Resolution & Binding Arbitration

25.1 Scope. This Section applies to any dispute, claim, or controversy between you and the Company arising out of or relating to these Terms or the Service (a "Dispute"), whether based in contract, tort, statute, fraud, or any other theory, except as expressly excluded below. This Section does not apply to any User to whom it is unenforceable or prohibited under applicable law, including consumers in the jurisdictions described in Section 26.

25.2 Informal resolution first. Before starting an arbitration or (where permitted) a court action, you and we agree to try to resolve the Dispute informally for at least sixty (60) days. To begin, the complaining party sends a written "Notice of Dispute" to the other describing the claim and the relief sought. Send yours to appsgenx@gmail.com (or Wyoming, USA); we will send ours to your Account email or address. The parties will negotiate in good faith. This informal-resolution requirement is a condition precedent to arbitration, and any limitations period is tolled during it.

25.3 Binding individual arbitration. If the Dispute is not resolved within 60 days, it will be resolved by final and binding arbitration administered by ARBITRATION PROVIDER e.g. AAA/JAMS under its then-current consumer arbitration rules (the "Rules"), as modified by this Section. The arbitration will be conducted by a single neutral arbitrator. The seat/location of arbitration is Wyoming, USA, and, where you are a consumer, hearings will be held in a location reasonably convenient to you, by phone or video where available, or on documents only, consistent with the Rules. In the United States, the Federal Arbitration Act governs the interpretation and enforcement of this Section.

25.4 Arbitrator authority. The arbitrator has exclusive authority to resolve the Dispute, including any question about the arbitrability, scope, enforceability, or formation of this Section (except the Class Action Waiver, whose enforceability is for a court to decide, per Section 25.7). The arbitrator may award the same individual remedies a court could, and must follow these Terms.

25.5 Fees. Payment of filing, administration, and arbitrator fees is governed by the Rules, except that we will pay or reimburse those fees to the extent required by the Rules or applicable law to make this Section enforceable, and we will not seek attorneys' fees from you unless the arbitrator finds your claim was frivolous.

25.6 Class action waiver. You and the Company agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any form of representative or class proceeding, except as provided in the batching procedure (Section 25.8).

25.7 Jury trial waiver. To the extent any Dispute proceeds in court rather than arbitration, you and the Company each waive any right to a jury trial.

25.8 Mass/coordinated-arbitration batching. If 25 or more similar Notices of Dispute or arbitration demands are asserted by or with the assistance of the same or coordinated counsel or organization, the parties agree the claims will be administered in batches of up to 50 (or the number the Rules provide), with a single arbitrator per batch, a single set of filing fees per batch, and bellwether procedures to promote efficient resolution, to the extent the Rules and applicable law permit. Any applicable limitations period is tolled for claims awaiting a batch.

25.9 30-day opt-out. You may opt out of this arbitration agreement (Sections 25.3–25.8) within 30 days after first accepting these Terms (or, for existing Users, within 30 days after this Section first applies to you) by sending written notice to appsgenx@gmail.com stating your name, the Account or device identifier, and a clear statement that you opt out of arbitration. Opting out does not affect the other provisions of these Terms and will not adversely affect your use of the Service. If you opt out, disputes will be resolved in the courts identified in Section 27.

25.10 Small-claims carve-out. Either party may bring an individual claim in a small-claims court of competent jurisdiction if the claim qualifies and remains in that court on an individual (non-class) basis, instead of arbitration.

25.11 Injunctive/IP carve-out. Notwithstanding this Section, either party may seek injunctive or equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement or misuse of intellectual property or violation of Section 7.

25.12 Severability of the waiver. If the Class Action Waiver (Section 25.6) is found unenforceable as to a particular claim or request for relief, that claim or request will be severed and may proceed in court, while all other claims will proceed in arbitration. If any other part of this Section is found unenforceable, the remainder will be enforced.

25.13 Survival. This Section survives termination of these Terms and your Account.

25.14 Step-by-step dispute process

Except where Section 26 applies, a Dispute proceeds as follows:

1. Step 1 — Notice of Dispute (mandatory). The complaining party sends a written Notice of Dispute (Section 25.2 and the template in Section 25.15) to the other party.
2. Step 2 — Informal resolution (60 days). The parties negotiate in good faith for at least 60 days. Either party may request a telephone or video settlement conference. Limitations periods are tolled during this period.
3. Step 3 — Filing. If unresolved, the claimant files a demand for arbitration with ARBITRATION PROVIDER e.g. AAA/JAMS under the Rules, serving a copy on the other party.
4. Step 4 — Arbitrator selection. A single neutral arbitrator is appointed under the Rules. The parties may agree on the arbitrator; otherwise the provider appoints one.
5. Step 5 — Proceedings. The arbitration is conducted under the Rules and this Section, at the seat in Wyoming, USA, with hearings held in a location reasonably convenient to a consumer claimant, or by phone/video, or on documents only, as the Rules permit.
6. Step 6 — Award. The arbitrator issues a final, binding, written award limited to individual relief (Section 25.6). Judgment on the award may be entered in any court of competent jurisdiction.

25.15 Notice of Dispute — required contents

A valid Notice of Dispute (from either party) must include, at minimum:

• your full name and, if applicable, your player/Account identifier and the email associated with your Account;
• your mailing address and a contact email;
• the name of the person or counsel submitting the notice, if not you personally;
• a description of the nature and basis of the claim or dispute;
• the specific relief sought and the basis for the amount claimed, if any; and
• your signature (physical or electronic).

A Notice of Dispute that is part of a mass or coordinated filing must be individualized to you and your claim; boilerplate notices that fail to individualize the claim do not satisfy this requirement or start the 60-day period. We will send our Notice of Dispute to your Account email or mailing address.

25.16 Batching and bellwether procedure (detail)

Where Section 25.8 applies (25 or more similar demands by or with coordinated counsel/organization):

1. Batches. The provider will group the demands into batches of up to 50 (or the number the Rules provide), each batch assigned to a single arbitrator, with a single set of filing/administrative fees per batch rather than per claim, to the extent the Rules and applicable law permit.
2. Bellwether. The parties may agree, or the arbitrator(s) may direct, that a small number of representative "bellwether" cases from a batch be arbitrated first to inform the resolution of the remaining cases, including through a subsequent mediation or global-resolution process.
3. Staging and tolling. Only the cases in active batches proceed at any time; the limitations period for cases awaiting a batch is tolled, and no adverse inference arises from the staging.
4. Efficiency purpose. This procedure is intended to make mass arbitration workable and fair for both sides; it is not intended to, and does not, waive the individual nature of each claim (Section 25.6).
5. Severability. If a court or arbitrator finds the batching procedure unenforceable, the parties will meet and confer on an efficient alternative consistent with the individual-arbitration requirement.

25.17 Fee allocation (detail)

• Filing/administrative/arbitrator fees are allocated under the Rules, except that we will pay or reimburse the portion of those fees required by the Rules or applicable law to make this Section enforceable against a consumer.
• Each party bears its own attorneys' fees and costs, unless a statute or the arbitrator provides otherwise; we will not seek our attorneys' fees from you unless the arbitrator determines your claim or a filing was frivolous or brought for an improper purpose (as measured by the standard of the applicable rule of civil procedure).
• Settlement-offer protection. If the arbitrator awards you more than our last written pre-arbitration settlement offer, we will, where the Rules or law allow, pay the reasonable attorneys' fees and costs you incurred in the arbitration — an incentive to resolve meritorious claims early.

26. Consumer Carve-Out from Arbitration (EU/UK and Other Protected Consumers)

26.1 Where arbitration does not apply. The arbitration agreement, class-action waiver, and jury-trial waiver in Section 25 do not apply to you to the extent they are prohibited or unenforceable under the mandatory consumer-protection law of your country or region. This includes, without limitation, consumers habitually resident in the European Union / EEA and the United Kingdom, and consumers in other jurisdictions (which may include, for example, certain provinces of Canada, and other countries) whose law prohibits pre-dispute binding arbitration or class-action waivers in consumer contracts, or guarantees access to local courts.

26.2 Your preserved rights. If you are such a consumer: (a) nothing in Section 25 deprives you of the protection of the mandatory provisions of the law of your country of residence, or of your right to bring or defend proceedings in the courts of your country of residence; (b) you may be entitled to bring proceedings in your local courts and to have the mandatory consumer law of your jurisdiction applied; and (c) you may have access to the EU Online Dispute Resolution platform and/or to alternative/out-of-court dispute-resolution bodies, to the extent available. Nothing in Section 27 (Governing Law) overrides mandatory consumer-law protections available to you.

26.3 Relationship to Section 25. Section 25 applies only to the extent permitted by law; this Section 26 controls over Section 25 for protected consumers.

27. Governing Law & Venue

27.1 Governing law. Except as otherwise required by mandatory law, these Terms and any Dispute are governed by the laws of the State of Wyoming, USA, without regard to its conflict-of-laws rules, and, for arbitration, by the Federal Arbitration Act where applicable. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

27.2 Venue. Subject to Sections 25 and 26, you and the Company consent to the exclusive jurisdiction and venue of the courts located in the state and federal courts located in Wyoming, USA for any matter not subject to arbitration, and waive objections to those courts on grounds of inconvenient forum.

27.3 Consumer protection prevails. If you are a consumer, Sections 27.1–27.2 do not deprive you of the protection of the mandatory laws of, or your right to bring proceedings in, your country of residence, where such protection is non-waivable (see Sections 26 and 34).

28. Term, Termination & Survival

28.1 Term. These Terms apply from your first use of the Service and continue until terminated.

28.2 Termination by you. You may stop using the Service at any time, cancel any Subscription (Section 11), and request Account deletion (Section 5.7).

28.3 Termination or suspension by us. We may suspend or terminate your access, Account, or these Terms, in whole or in part, with or without notice, (a) for a breach of these Terms or applicable law; (b) to protect the Service, other Users, or third parties; (c) for prolonged inactivity; (d) if required by law, a Platform, or a payment provider; or (e) if we cease to offer the Service. Where required by law, we will provide notice and/or a reason.

28.4 Effect of termination. On termination: your license (Section 7) ends; you must stop using the Service; and unused Coins and Virtual Items are forfeited without refund (Sections 8.9 and 18.2), subject to your non-waivable rights. Termination does not entitle you to a refund except as required by Platform policy or non-waivable law.

28.5 Discontinuation of the Service. We may modify or discontinue the Service (or any feature) in whole or in part at any time. If we permanently discontinue the entire Service, we will provide reasonable advance notice where practicable and comply with any refund or wind-down obligations required by applicable consumer law (for example, in relation to prepaid, unused, paid balances or the unexpired portion of a paid Subscription).

28.6 Survival. Provisions that by their nature should survive — including Sections 2, 7.2, 8, 12–13, 15.4, 19, 22–27, 28.4–28.6, and 29–35 — survive termination.

29. Force Majeure

We will not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including acts of God, natural disasters, epidemics or pandemics, war, terrorism, civil unrest, government action, labor disputes, power or internet failures, denial-of-service attacks, failures of Platforms, payment processors, hosting providers, or telecommunications, and other events of force majeure. This Section does not limit your non-waivable statutory rights.

30. Assignment; Severability; No Waiver; Entire Agreement

30.1 Assignment. You may not assign or transfer these Terms or your Account without our prior written consent, and any attempt to do so is void. We may assign these Terms, in whole or in part, including to an affiliate or in connection with a merger, acquisition, reorganization, or sale of assets, without restriction and without affecting your rights.

30.2 Severability. If any provision of these Terms is held invalid, illegal, or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable or, if it cannot be, severed, and the remaining provisions will remain in full force and effect. (Section 25.12 governs severability within the arbitration provisions.)

30.3 No waiver. Our failure to enforce any provision is not a waiver of our right to do so later. Any waiver must be in writing to be effective and applies only to the specific instance.

30.4 No third-party beneficiaries. Except for (a) the Indemnified Parties (Section 24), (b) the Platform Providers as third-party beneficiaries per Appendices 1–2, and (c) our affiliates and licensors with respect to the disclaimers and limitations in Sections 22–23, these Terms do not confer rights on any third party.

30.5 Entire agreement. These Terms, together with the Privacy Policy, any supplemental terms (Section 1.5), and the applicable Platform and processor terms, constitute the entire agreement between you and the Company regarding the Service and supersede all prior or contemporaneous understandings on that subject. Nothing in this Section limits liability for fraud or fraudulent misrepresentation.

30.6 Relationship. Nothing in these Terms creates any partnership, joint venture, agency, franchise, or employment relationship between you and the Company.

30.7 Headings. Headings are for convenience only and do not affect interpretation. No rule of construction against the drafter applies.

31. Notices

31.1 Notices to you. We may provide notices via the App, by email to your Account address, or by posting on our website. You are responsible for keeping your contact information current.

31.2 Notices to us. Unless a specific address is stated elsewhere in these Terms, send legal notices to Appsgenx, Inc, Wyoming, USA, Attn: Legal, with a copy to appsgenx@gmail.com. Notices are effective on receipt.

32. Export Controls & Sanctions

32.1 The Service may be subject to export-control and sanctions laws, including those of the United States (for example, the Export Administration Regulations and regulations administered by the U.S. Office of Foreign Assets Control) and other jurisdictions. You represent and warrant that: (a) you are not located in, and are not a national or resident of, any country or territory subject to comprehensive sanctions or embargo; (b) you are not identified on any government list of prohibited or restricted parties; and (c) you will not use, export, re-export, or transfer the Service in violation of applicable export-control or sanctions laws.

32.2 You will not use the Service for any purpose prohibited by applicable law, including the development, design, manufacture, or production of weapons.

33. U.S. Government End Users

The Service and Content are "commercial items," "commercial computer software," and "commercial computer software documentation" as those terms are used in 48 C.F.R. §2.101. Consistent with 48 C.F.R. §12.212 and 48 C.F.R. §§227.7202-1 through 227.7202-4, any U.S. Government end user acquires the Service and Content with only those rights set forth in these Terms, and any use, modification, reproduction, or disclosure is restricted accordingly.

34. Consumer Rights That Cannot Be Excluded

34.1 General. Nothing in these Terms excludes, restricts, or modifies any right, guarantee, warranty, or remedy that applicable law confers on you as a consumer and that cannot lawfully be excluded, restricted, or modified. Where any provision of these Terms conflicts with such non-waivable rights, that provision applies only to the extent permitted, and your statutory rights prevail.

34.2 EU / EEA. If you are a consumer resident in the EU/EEA, you benefit from mandatory provisions of the law of your country of residence, including under the Unfair Contract Terms Directive (93/13/EEC), the Consumer Rights Directive, the Digital Content and Digital Services Directive (EU) 2019/770, and the Sale of Goods Directive (EU) 2019/771, as implemented locally. You retain your rights to conformity remedies for digital content/services, to the withdrawal rights described in Section 12.4, and to bring proceedings in your local courts (Section 26).

34.3 United Kingdom. If you are a consumer in the UK, you have statutory rights under the Consumer Rights Act 2015, including that digital content must be of satisfactory quality, fit for purpose, and as described, and that terms are not binding to the extent they are unfair or purport to exclude liability for death or personal injury caused by negligence. These Terms do not affect those rights.

34.4 Australia. If you are a consumer in Australia, our goods and services come with guarantees under the Australian Consumer Law (ACL) that cannot be excluded. For a major failure with a service you are entitled to cancel and to a refund for the unused portion, or to compensation for the reduction in value; and for a major failure with goods you are entitled to a replacement or refund. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure. To the extent permitted, our liability for failure to comply with a non-excludable guarantee (other than one that cannot be limited) is limited, at our option, to re-supplying the service or paying the cost of re-supply. See Appendix 3.

34.5 Other jurisdictions. Consumers elsewhere retain any equivalent non-waivable protections under their local law, which prevail over conflicting provisions of these Terms to the extent required.

35. Privacy; Miscellaneous

35.1 Privacy. Our collection and use of personal information are described in our Privacy Policy, incorporated by reference. Please review it to understand our practices, including regarding minors, analytics, and third-party services.

35.2 Beta and experimental features. We may offer beta, preview, or experimental features "as is," which may be changed or withdrawn at any time and may be subject to additional terms.

35.3 Currency of terms. The "Last updated" date reflects the most recent revision. Prior versions are superseded.

35.4 Contact. Questions about these Terms may be sent to appsgenx@gmail.com or via appsgenx@gmail.com.

36. Frequently Asked Questions (Plain English)

Purchases, Coins & virtual items

Q1. Do Coins or items have real-world value? No. Coins and Virtual Items have no monetary value, are not your property, and cannot be cashed out, sold, or transferred for money. You receive a limited, revocable license to use them inside the game (Section 8).

Q2. Are my purchases refundable? Purchases are generally final, but refunds are handled by the Platform (Apple/Google) under its policy, and your statutory rights (EU/UK/Australia and elsewhere) still apply and can override "all sales final" (Sections 12, 34).

Q3. I bought Coins by accident — what do I do? Request a refund from the Platform first (Apple: reportaproblem.apple.com; Google: Play order history). You can also contact us and we will help route the request (Section 12.8).

Q4. My child made purchases without permission. Can I get a refund? Possibly, under Platform policy and consumer law. Contact the Platform and, if helpful, us. Please also enable Family controls (Ask to Buy / Family Link) to prevent it going forward (Sections 3.4, 12.5).

Q5. What happens to my Coins if a feature or item is removed? Items may be changed or discontinued (Section 8.4). If we shut down the whole Service, we follow a wind-down procedure with notice and any legally required refunds of unused, purchased balances (Sections 8.13, 28.5).

Save Pickles Plus subscription

Q6. Does Save Pickles Plus renew automatically? Yes. It renews (monthly or annual) until you cancel. You are charged shortly before each renewal (Section 10).

Q7. How do I cancel? Cancel any time in your Platform account settings: iPhone/iPad — Settings → your name → Subscriptions → Save Pickles Plus → Cancel; Android — Play Store → profile → Payments & subscriptions → Subscriptions → Save Pickles Plus → Cancel (Section 11).

Q8. If I cancel, do I lose access immediately? No. You keep Plus benefits until the end of the period you already paid for; it just won't renew (Sections 11.1, 11.9).

Q9. What about free trials? If you don't cancel before the trial ends, it converts to a paid, auto-renewing subscription at the disclosed price (Section 11.5).

Q10. Can the price change? Yes, with advance notice, and with your affirmative consent where the law or Platform requires it. You can cancel before an increase takes effect (Section 11.6).

Accounts, bans & disputes

Q11. Can I play without an account? Yes, as a Guest — but Guest progress and items are stored on your device and can be permanently lost if you reinstall or change devices. Create an account to protect them (Section 6).

Q12. Can my account be banned, and do I lose my items? Yes, for violating these Terms. A ban can mean forfeiture of unused Coins and Virtual Items with no refund, subject to your non-waivable rights. You can appeal (Sections 18, 17.6).

Q13. How do I appeal a ban or moderation decision? Email appsgenx@gmail.com within 30 days with your details and why you think it was wrong. We review appeals in good faith (Section 17.6).

Q14. Is there arbitration, and can I opt out? In some regions (for example, the US), disputes go to individual arbitration with a class-action and jury waiver — but you can opt out within 30 days by emailing us (Section 25.9). These provisions do not apply to EU/UK and various other consumers (Section 26).

Q15. What data do you collect? See our Privacy Policy, incorporated into these Terms (Section 35.1). It covers what we collect, how we use it, and choices you have, including protections for minors.

Q16. I'm under 18 — can I play? You must be at least 13 (or the higher minimum where you live) and, if under the age of majority, have a parent/guardian's consent and supervision. The game is not for children under 13 (Section 3).

Q17. Can I sell or transfer my account or items? No. Selling, buying, or transferring accounts, Coins, or items outside sanctioned in-game gifting is prohibited and void, and can result in a ban and forfeiture (Sections 7.3(k), 8.6, 8.12(b)).

37. Glossary of Key Terms

This Glossary restates key defined terms in plain language for convenience. The formal definitions in Section 2 and the operative Sections control in the event of any conflict.

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Appendix 1. Apple App Store — Additional Terms (Licensed Application End User License Agreement Acknowledgements)

This Appendix 1 applies to your use of the App obtained through the Apple App Store and forms part of these Terms. To the extent it conflicts with the body of these Terms with respect to the Apple-sourced App, this Appendix controls. Capitalized terms not defined here have the meanings given by Apple's minimum EULA terms.

A1.1 Acknowledgement. You and the Company acknowledge that these Terms are concluded between you and the Company only, and not with Apple Inc. ("Apple"), and that the Company, not Apple, is solely responsible for the App and its content.

A1.2 Scope of license. The license granted to you for the App is a non-transferable license to use the App on any Apple-branded products that you own or control, and as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions, except that the App may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing where applicable.

A1.3 Maintenance and support. The Company, not Apple, is solely responsible for providing any maintenance and support services for the App as specified in these Terms or as required by applicable law. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App.

A1.4 Warranty. The Company is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the App to you; and, to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be the Company's sole responsibility.

A1.5 Product claims. The Company, not Apple, is responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App, including: (a) product-liability claims; (b) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer-protection, privacy, or similar legislation, including in connection with the App's use of any in-app frameworks. These Terms do not limit the Company's liability beyond what applicable law permits.

A1.6 Intellectual property claims. The Company, not Apple, is responsible for the investigation, defense, settlement, and discharge of any third-party claim that the App or your possession and use of it infringes that third party's intellectual-property rights.

A1.7 Legal compliance. You represent and warrant that (a) you are not located in a country subject to a U.S. Government embargo or designated as "terrorist supporting," and (b) you are not listed on any U.S. Government list of prohibited or restricted parties (see Section 32).

A1.8 Developer contact. Questions, complaints, or claims regarding the App should be directed to the Company at appsgenx@gmail.com / appsgenx@gmail.com / Wyoming, USA.

A1.9 Third-party terms. You must comply with applicable third-party terms of agreement when using the App.

A1.10 Third-party beneficiary. You and the Company acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of these Terms, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.

A1.11 Consumer-protection acknowledgement. Nothing in these Terms or this Appendix limits any statutory consumer right you have against the Company or Apple under applicable law. Where the App is acquired through the Apple App Store, Apple's own commitments to consumers (for example, its refund handling under the Apple Media Services Terms) apply in addition to your rights against the Company; and the Company remains responsible for the Content and for consumer-law compliance in respect of the App (Sections 12, 34).

A1.12 Developer name and contact address. For purposes of Apple's requirements, the developer/provider of the App is Appsgenx, Inc, a For Profit Corporation, of Wyoming, USA, contactable at appsgenx@gmail.com and appsgenx@gmail.com. Any questions, complaints, warranty claims, or notices concerning the App should be directed there.

A1.13 Ratings and usage. You agree to comply with any applicable age ratings, content descriptors, and Usage Rules associated with the App on the App Store, and with any parental-control or Family Sharing settings that apply to your Apple account.

A1.14 Precedence. If any provision of these Terms conflicts with Apple's minimum required EULA terms for the Apple-sourced App, Apple's minimum required terms control with respect to that App, and the conflicting provision of these Terms is deemed modified to the minimum extent necessary to conform.

Appendix 2. Google Play — Additional Terms

This Appendix 2 applies to your use of the App obtained through Google Play and forms part of these Terms. To the extent it conflicts with the body of these Terms with respect to the Google-sourced App, this Appendix controls.

A2.1 Google not a party. These Terms are between you and the Company only, and not with Google LLC or its affiliates ("Google"). The Company, not Google, is solely responsible for the App and its content, support, and any claims relating to it.

A2.2 Google Play Terms of Service. Your download and use of the App are also subject to the Google Play Terms of Service and any applicable Google payments terms. In the event of a conflict between those Google terms and these Terms regarding your acquisition of the App through Google Play, the Google terms apply to that acquisition to the extent required.

A2.3 Billing and refunds. Purchases and Subscriptions through Google Play are processed by Google under its payment terms and refund policies. Cancellation and refund flows are described in Sections 11–12.

A2.4 Support and claims. The Company, not Google, is responsible for providing support and for addressing product-liability, non-conformity, consumer-protection, and intellectual-property claims relating to the App, to the extent permitted by law. Contact: appsgenx@gmail.com / appsgenx@gmail.com.

A2.5 Google as beneficiary. Where required by the Google Play Developer Distribution Agreement, Google is a third-party beneficiary of these Terms with respect to the Google-distributed App and may enforce the relevant provisions.

A2.6 Legal compliance. Section 32 (Export Controls & Sanctions) applies to your use of the App obtained through Google Play.

A2.7 Scope of license (Google Play). Your license to use the App obtained from Google Play is the limited, personal, non-transferable license set out in Section 7, as further governed by the Google Play Terms of Service and applicable Usage Rules. You may use the App on devices associated with your Google account as those terms permit, including within a Google Family group where enabled.

A2.8 Maintenance, support, and warranty. The Company, not Google, is solely responsible for any maintenance and support for the App and for any warranties, to the extent not effectively disclaimed. Google has no obligation to furnish maintenance or support for the App. In the event of a non-conformity, your remedies are as set out in Sections 12, 22, and 34 and under Google Play's refund policy.

A2.9 Product and IP claims. The Company, not Google, is responsible for investigating, defending, and resolving any third-party claim that the App or your use of it: (a) causes injury or loss (product-liability claims); (b) fails to conform to any legal or regulatory requirement; or (c) infringes intellectual-property or other rights.

A2.10 Families / child-directed policy. The App is not directed to children under 13 (or the higher applicable minimum) and is intended for a general/adult audience (Section 3). We endeavor to configure the App consistent with the Google Play Developer Program Policies, including the Families policy where applicable, and you agree to use Google's family and purchase-approval controls (Family Link) to supervise any minor's use of the App on your device or account.

A2.11 Distribution. The App is distributed to you by Google on the Company's behalf through Google Play under the Google Play Developer Distribution Agreement. Google's role is limited to distribution and payment facilitation; it is not a party to these Terms and does not endorse the App.

A2.12 Legal-compliance representation. You represent that you are not located in a region, and are not a person, to whom distribution or use of the App is prohibited under applicable export-control or sanctions law (Section 32), and that your use complies with the Google Play Terms of Service.

A2.13 Precedence. If any provision of these Terms conflicts with the Google Play Terms of Service or the Developer Distribution Agreement with respect to the Google-sourced App, the applicable Google terms control to the extent required, and the conflicting provision of these Terms is deemed modified to the minimum extent necessary to conform.

Appendix 3. Jurisdiction-Specific Consumer Notices

The following notices supplement, and where applicable prevail over, conflicting provisions of these Terms for consumers in the listed jurisdictions. This Appendix is a template and must be tailored by counsel for each market.

A3.1 European Union / EEA

If you are a consumer habitually resident in the EU/EEA, the following apply and prevail over any conflicting provision of these Terms:

(a) Right of withdrawal (14 days) and its waiver for digital content

Under the Consumer Rights Directive (2011/83/EU), you generally have 14 days to withdraw from a distance contract without giving a reason. For digital content not supplied on a tangible medium (such as Coins, Virtual Items, or a Subscription), the right of withdrawal is lost once performance has begun, provided that: (i) you gave prior express consent to the supply beginning before the end of the 14-day period; and (ii) you acknowledged that you thereby lose your right of withdrawal; and (iii) the trader provided confirmation of the contract. By purchasing and requesting immediate delivery of Coins/Virtual Items, and by starting to use a Subscription immediately, you provide that express consent and acknowledgment, to the extent captured at the Platform's checkout. If those conditions are not met, your 14-day withdrawal right remains available and you may exercise it by an unequivocal statement (for example, by contacting appsgenx@gmail.com or the Platform).

(b) Statutory conformity guarantee for digital content/services

Under Directive (EU) 2019/770, digital content and digital services must conform to the contract. If they do not, you are entitled to have them brought into conformity, to a proportionate price reduction, or to terminate the contract and obtain a refund, in accordance with that Directive as implemented in your country. These remedies are free of charge and are in addition to any commercial guarantee.

(c) Unfair-terms protection

Under Directive 93/13/EEC, a contract term that has not been individually negotiated is not binding on you if, contrary to the requirement of good faith, it causes a significant imbalance in the parties' rights and obligations to your detriment. Terms must be in plain, intelligible language; ambiguities are interpreted in your favour. The rest of the contract continues to bind the parties if it can survive without the unfair term.

(d) Dispute resolution and courts

The arbitration and class-waiver provisions in Section 25 do not apply to you (Section 26). You may bring proceedings in the courts of your country of residence and rely on its mandatory consumer law. You may also access alternative/out-of-court dispute-resolution (ADR) bodies where available. (Note: the EU Online Dispute Resolution (ODR) platform ceased operation on 20 July 2025; counsel should update any ODR references to reflect current mechanisms.)

(e) Randomized/chance-based mechanics

Save Pickles does not sell loot boxes (Section 13). Any chance-based paid mechanic, if ever introduced, will comply with local consumer and, where applicable, gambling law, and will be unavailable in any Member State that prohibits it (for example, Belgium).

A3.2 United Kingdom

If you are a consumer in the UK, the following apply and prevail over any conflicting provision of these Terms:

(a) Consumer Rights Act 2015 — digital content

Digital content you pay for (including Coins, Virtual Items, and Subscription benefits) must be: (i) of satisfactory quality; (ii) fit for a particular purpose you made known; and (iii) as described. If it does not meet these standards, you may be entitled to a repair or replacement, and if that is not possible or does not fix the problem, to a price reduction. If defective digital content damages your device or other digital content and we failed to use reasonable care and skill, you may be entitled to a repair or compensation.

(b) Unfair terms

Under the CRA 2015, a term is not binding on you to the extent it is unfair, and a term is always unenforceable to the extent it tries to exclude or restrict liability for death or personal injury resulting from negligence. Terms must be transparent and prominent.

(c) Consumer Contracts Regulations (CCRs) — cancellation

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you generally have a 14-day cancellation right for distance contracts. For digital content supplied immediately, that right is lost where you gave express consent to immediate supply and acknowledged the loss of the cancellation right (mirroring Section 12.4). You retain your other statutory rights.

(d) Dispute resolution

The arbitration and class-waiver provisions in Section 25 do not apply to you (Section 26). You may bring proceedings in the courts of the UK and rely on UK mandatory consumer law, and may use ADR schemes where available.

A3.3 Australia

To the extent permitted by law, the Company's liability for breach of a non-excludable guarantee (other than a guarantee the law does not allow us to limit) is limited, at the Company's option, to re-supplying the relevant service or paying the cost of re-supply.

A3.4 United States

• Arbitration. Sections 25 applies, including the 30-day opt-out and the class-action and jury-trial waivers, except where prohibited by law.
• California residents. Under California Civil Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail or telephone as published by that agency. California's Automatic Renewal Law protections regarding auto-renewing subscriptions apply (Sections 10–11).
• Auto-renewal. Subscriptions renew automatically until cancelled; cancel any time via the Platform (Section 11). This satisfies the disclosure and easy-cancellation expectations of federal and state automatic-renewal/negative-option law.

A3.5 Canada / Quebec

(a) Arbitration and class actions

In several Canadian provinces, and in Quebec in particular, pre-dispute mandatory-arbitration clauses and class-action waivers may be unenforceable against consumers. To that extent, Section 25 does not apply to you (Section 26), and you retain the right to bring or participate in proceedings, including class proceedings, in your local courts, and to the protections of applicable provincial consumer-protection legislation (for example, the Quebec Consumer Protection Act).

(b) Language (Quebec)

Quebec residents may be entitled to receive these Terms and related consumer documents in French. Appsgenx, Inc will make a French-language version available where required by law. Les résidents du Québec peuvent avoir le droit de recevoir ces conditions en français; une version française sera fournie lorsque la loi l'exige.

(c) Warranties and remedies

Statutory warranties and remedies under applicable provincial law that cannot be excluded continue to apply notwithstanding Sections 22–23.

A3.6 Other regions (catch-all)

If you are a consumer in a jurisdiction not specifically addressed above, you retain all non-waivable rights, guarantees, warranties, cooling-off/withdrawal rights, and dispute-resolution protections conferred by the mandatory law of your place of residence, and those protections prevail over any conflicting provision of these Terms to the extent required (Section 34.5). This includes, where applicable, local requirements for: (a) probability disclosure and age ratings for any chance-based mechanic (for example, China, South Korea, Taiwan — Section 13); (b) auto-renewal disclosures and easy cancellation; (c) plain-language and local-language contract terms; and (d) access to local courts or approved dispute-resolution bodies. Counsel should insert additional country-specific notices (for example, for Brazil under the Código de Defesa do Consumidor, Japan, South Korea, India, and others) before publication in those markets.

Appendix 4. Contact Directory

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